Terms & Conditions
1. Introduction
These Terms and Conditions govern the use of our international freight, logistics, customs clearance and transportation services. By requesting a quotation, booking a shipment, or using our website, you agree to these terms.
2. Scope of Services
We provide ocean freight, air freight, inland transportation, customs clearance, and import services. All services are subject to availability and regulatory compliance in origin and destination countries.
3. Quotations & Pricing
All quotations are valid for a limited time and may change due to carrier rates, fuel surcharges, currency fluctuations, customs duties, or regulatory changes.
4. Customer Responsibilities
Customers must provide accurate shipment details and ensure cargo complies with international shipping laws and regulations.
5. Customs & Duties
Import duties, taxes, inspections, and customs fees are the responsibility of the cargo owner unless explicitly agreed otherwise in writing.
6. Limitation of Liability
We are not liable for delays caused by customs inspections, port congestion, weather, carrier delays, or force majeure events.
7. Insurance
Cargo insurance is optional unless specifically requested. We strongly recommend insuring all shipments.
8. Payment Terms
Services may require advance payment unless credit terms are agreed in writing.
9. Governing Law
These terms are governed by applicable international trade and transportation regulations.
10. Contact Information
For questions regarding these Terms & Conditions, please contact us via the Contact Us page.